Every minute of waiting is a frustrated customer. In a world where time has become the most precious resource, making your customers wait in a physical line is outdated. Traditional queues generate stress, abandonment, and bad reviews.
QueueFast transforms this experience. With a simple QR code, your customers join a virtual queue from their smartphone. They can go about their business while their turn approaches. A notification alerts them at the perfect moment.
Restaurants, clinics, shops, government offices: whatever your industry, QueueFast adapts. No app to download. No complex training. In 2 minutes, you're operational.
Everything you need
A complete solution to optimize your customer experience
Real-time Dashboard
Watch your queue evolve live
Instant QR Code
Your customers scan and join the queue in 10 seconds
Push Notifications
Alert your customers when it's their turn
Send SMS
You can always notify them by SMS
Estimated Wait Time
Your customers see their position and wait time in real-time
Integrated Reservations
Manage queue AND reservations in one place
Advanced Analytics
Conversion rate, no-shows, peak hours
Multi-language
Interface in French and English
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How it works
3 simple steps to transform your customers' waiting experience
Configure
Create your account in 2 minutes, customize your messages
Share
Display your QR code, customers scan to join
Manage
Track your queue in real-time, notify with one click
Waiting kills your business
of customers abandon after 5 min
perceived wait time increase
73% of customers abandon after just 5 minutes of visible waiting. Worse: customers who stay perceive their wait as 23% longer than it actually is when they have no information about their position.
The consequences are brutal. Every customer who leaves represents lost revenue and a bad experience they'll share. No-shows disrupt your schedule and create costly downtime.
QueueFast reverses the dynamic. Your customers receive their position in real-time, an estimated wait time, and a notification when it's their turn. Result: fewer abandonments, fewer no-shows, relaxed customers.
Adapted to your industry
QueueFast adapts to all types of businesses and services
Simple and transparent pricing
Choose the plan that fits your needs
Free
- 20 clients/day
- Waitlist self check-in
- Push notifications*
- WhatsApp notifications**
- Basic dashboard
Pro
- Unlimited clients
- Push notifications*
- WhatsApp notifications**
- SMS packs available***
- Full analytics
- Priority support
Pro subscription available via the app
* Push: unlimited notifications, requires client to accept notifications
** WhatsApp: opens your WhatsApp with a pre-filled message for the client
*** SMS: price varies by country of the phone number
Frequently Asked Questions
Everything you need to know about QueueFast
Your customers simply scan the QR code displayed in your establishment with their smartphone. Within seconds, they're registered in the virtual queue. No app to download, no account to create. The process is instant and works on all phones.
No, neither you nor your customers need to install anything. QueueFast works entirely via web browser. That's what makes the solution so accessible: your customers scan, register, and receive notifications without any friction.
When it's a customer's turn, you click 'Notify' from your dashboard. The customer instantly receives a push notification on their phone. If they haven't enabled push notifications, a backup SMS is automatically sent to ensure they're alerted.
Security is our priority. Communications are encrypted and we never share your data with third parties. You maintain complete control over your customers' information.
Yes, you have full control over your communications. Customize notification messages, SMS, and even the text displayed when your customers join the queue. Adapt the tone and content to match your brand image.
Two minutes is all it takes. Create your account, configure your establishment, and print your QR code. You're immediately operational. No technical training required, the interface is designed to be intuitive from first use.
No commitment whatsoever. The free plan is unlimited in time. For paid plans, you can cancel at any time without justification. We believe the quality of our service is enough to convince you to stay.
If a customer hasn't enabled push notifications or if the notification fails, QueueFast automatically detects the issue and sends an SMS instead. This backup system ensures 100% of your customers are notified when it's their turn.
From your dashboard, access the QR Code tab to download and customize your code. You can print it in different formats (A4, A5) and display it at your establishment entrance.
Our team is available by email at contact@queuefast.co and via the chat at the bottom right of your screen. Pro users benefit from priority support with guaranteed response times under 24 hours.
Next-generation queue management
QueueFast is a virtual queue management solution designed for professionals. Our digital queue software allows your customers to register via QR code and be automatically notified when their turn arrives.
Unlike traditional queue management systems, QueueFast requires no mobile app. Your customers simply use their web browser. This app-free queue eliminates friction and maximizes adoption.
Our platform includes a real-time dashboard, push and SMS notifications, analytics on wait times and peak hours, plus an integrated reservation system.
Restaurant, medical clinic, pharmacy, or hair salon: QueueFast optimizes your customer flow and transforms waiting into opportunity. Join the businesses that have modernized their queue management.