QueueFast vs OpenTable
Which solution for your business?
QueueFast and OpenTable serve different needs. One manages waitlists and walk-ins, the other handles reservations. Here's how to choose.
Quick Summary
QueueFast
For no-reservation businesses
Virtual waitlist, automatic notifications, zero downloads. Perfect for walk-in restaurants, clinics, hair salons.
OpenTable
For reservation-based businesses
Complete reservation system with table management, confirmations and reminders. Ideal for upscale restaurants requiring reservations.
Which tool for which need?
Choose QueueFast if...
- You don't take reservations (walk-in only)
- Your customers queue at the entrance
- You want to reduce perceived wait time
- You have a limited budget ($0-9/month)
- Your customers don't want to create accounts
- You're a clinic, pharmacy or salon
Choose OpenTable if...
- You operate on reservation-only basis
- You manage an upscale restaurant
- You need advanced table management
- You want integrated restaurant marketing
- You accept per-cover commissions
- Your customers book days in advance
Feature Comparison
| Feature | QueueFast | OpenTable |
|---|---|---|
| Virtual waitlist | ||
| Push notifications | ||
| QR code to join | ||
| Reservation system | ||
| Table management | ||
| No app download for customers | ||
| No per-customer commission | ||
| Free plan available | ||
| Multi-industry (clinics, salons...) | ||
| SMS backup |
Pricing Comparison
QueueFast
50 clients/month, 1 location
Unlimited clients, notifications, analytics
No commission, no hidden fees
OpenTable
+ $1 per network cover
+ $1 per cover
Advanced marketing included
Per-reservation commission, annual commitment
Our Verdict
QueueFast and OpenTable are not direct competitors. If you operate without reservations (walk-in restaurants, clinics, hair salons, pharmacies), QueueFast is the right solution. If you manage an upscale restaurant with mandatory reservations, OpenTable remains the reference.